Contact Us
ANA CARD U.S.A.
ANA CARD U.S.A. Service Center
| Contact by Web-Mail | |
|---|---|
| US | Contact Service Center |
| Japan | |
| For your balance, statement, payment inquiries | ||
|---|---|---|
| US | 1-800-733-5558 (Toll Free) | 24 Hours 7 days *Operator Assistance: Mon-Fri 5:00AM-5:00PM(PT) (except 2/17/2025, 4/18, 5/26, 6/19, 7/4, 9/1, 11/27,28, 12/25,31, 1/1/2026) |
| For emergencies (report card lost or stolen) | ||
|---|---|---|
| US | 1-800-494-6800 (Toll Free) | 24 Hours 7 days *Operator Assisted *For general inquiries, we may ask you to call us back during Mon-Fri 5:00AM-5:00PM(PT) |
| Outside U.S.A | 1-949-437-9658 Collect Call Accepted |
|
| For enrollment and all other inquiries | ||
|---|---|---|
| US | 1-800-726-5558 (Toll Free) |
Mon – Fri 5:00AM – 5:00PM(PT) (except 2/17/2025, 4/18, 5/26, 6/19, 7/4, 9/1, 11/27,28, 12/25,31, 1/1/2026) |
| Outside U.S.A. | 1-949-437-9657 | |
| Japan | 0120-100-789 (Toll Free) | Mon – Fri : 9:00AM – 5:00PM(JT) (except Holidays, 12/31-1/3) |
ANA Mileage Club
ANA Mileage Club Service Center
| US | 1-800-235-9262 (toll free) | 5:00AM – 6:00PM(PT) |
|---|---|---|
| Outside U.S.A. | 310-782-3011 | |
| Japan | 0570-029-767 (Navi Dial) 03-6741-6683 | Mon – Fri : 9:00AM – 7:00PM(JT) Sat : 9:00AM – 5:00PM(JT) (except Sun, Holidays, Year End / New Year Holidays) |
ANA Intercontinental Hotels Group
Tokyo Reservation Center
| US | +81-3-6230-4801 | Mon – Sat : 9:00AM – 6:00PM(JT) |
|---|---|---|
| Japan | 0120-029-501 | Mon – Sat : 9:00AM – 6:00PM(JT) |
| Website | https://www.ihg.com/content/jp/ja/japan/ihg-ana/mileage-members | |
